Question 1

What documents do I need?

Accepted Answer

A valid driving licence and an ID card or passport.

Question 2

How do I pay?

Accepted Answer

You pay when the car is handed over, by bank card or in cash.

Question 3

Is there a security deposit?

Accepted Answer

The amount depends on the car and is given to you with the confirmation, before the keys are handed over.

Question 4

Can I cancel?

Accepted Answer

Yes, cancellation is free up to 72 hours before pickup, by phone, WhatsApp or e-mail.

Question 5

Is delivery charged?

Accepted Answer

It is free in Essaouira (agency, airport, hotel). For Marrakech, Agadir and Casablanca, a supplement is given to you before confirmation.

Question 6

Are the child seat and the second driver charged?

Accepted Answer

No, they are added free of charge on request.

Question 7

Does my online request confirm the booking?

Accepted Answer

No. Our team checks availability and sends you a written confirmation by e-mail or WhatsApp.

Frequently asked questions